To prevent damage, please follow these rules:

 Last On, First Off: Put your jewelry on after applying perfume, hairspray, makeup, or lotions.

 Avoid Chemicals: Keep it away from chemicals, detergents, salt water (remove before swimming or ocean baths), and hot spring water.

 Prevent Physical Impact: Remove your jewelry before doing housework, sports, gym workouts, or any physical activities to avoid scratching or impact.

The best practice is to store each piece individually in a soft pouch or the original packaging we provided. Avoid tossing multiple pieces together to prevent them from scratching and tangling. Please store your jewelry in a cool, dry place away from direct sunlight.

Yes, in many cultures, it is believed that crystals absorb energy and regular cleansing helps reset their natural vibrations. Safe methods include:

 Moonlight Bath: Place your crystal on a windowsill under the light of the full moon.

Smudging: Pass your crystal through the smoke of burning sage or cedar.

 Place with Other Crystals: Rest your crystal on an Amethyst cluster or a piece of Selenite.

 Important: Many crystals (e.g., Kunzite, Fluorite, Pyrite, Sodalite) are water-sensitive. Never cleanse them by submerging in water.

We are happy to help! Please contact our Customer Care team at [Support@artluminna.com] with photos of the product and a brief description. We will assess the damage and inform you of the possibility and cost of repair. Please note that severe damage or loss of a primary stone may incur additional charges.